Services Policy
Sales of Data
We do not make
available the private contact
information (including e-mail addresses)
that organizations provide directly to
us, nor do we sell information we
collect from the purchasers of GuideStar
data.
Payment
We require payment
before fulfilling a Data Services
request. We accept Visa, MasterCard,
Discover and American Express. We will
also accept checks or money orders,
although they may be subject to
verification before we can process a
Data Services request.
Data Usage
Information is
provided for one-time use only and may
be used only for outreach, marketing,
and research purposes. Any other uses
must be agreed to through a negotiated
license agreement. If you want to use
the data more than once, please talk to
our Data Services team about a
multiple-use License.
We seed our data sets
with decoy names to track and detect any
misuse. Unauthorized or fraudulent use
of information provided through our Data
Services will be prosecuted to the full
extent of the law.
Cancellations
We will replace a
damaged or blank file, all sales are
No refunds, exchanges, or credits
will be given.
Time Required and
Special Processing
We require 3-5
business days to process your order upon
confirmation of payment.
Limit of Liability
and Accuracy
We provide data for
lawful purposes only. We shall not be
liable for any damage or losses
sustained by the licensee through the
use of information acquired through our
Data Services.
We cannot guarantee
the accuracy of the data, including but
not limited to telephone numbers,
duplicate copies of information, and
accuracy of data or usage results.
Further, we shall not
be liable for any special or
consequential damages, including but not
limited to printing, postage, and
processing.